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Privacy Policy

La Vie en Flex

In compliance with the provisions of Articles 15 and 16 of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter referred to as the “Law”), this Privacy Notice is issued under the following terms:

I. Identity and Address of the Data Controller
La Vie en Flex, located at [insert full address], is responsible for the processing of your personal data in accordance with the provisions of the Law.

II. Purposes of Processing Personal Data
The personal data we collect from you will be used for the following primary purposes:

  • Registration and management of classes, memberships, and contracted services.

  • Administration of appointments, payments, and confirmations.

  • Communication with the data subject for service follow-up.

  • Invoicing and compliance with legal and tax obligations.

  • Personalized attention according to your wellness needs.

Additionally, unless you express your objection, your data may be used for the following secondary purposes:

  • Sending promotions, newsletters, exclusive content, and updates.

  • Conducting satisfaction surveys.

  • Promoting products or events related to La Vie en Flex or commercial partners.

If you do not wish your data to be processed for secondary purposes, you may express this by sending an email to: [email address].

III. Personal Data to Be Collected
For the purposes mentioned above, we may collect the following personal data:

  • Full name

  • Contact phone number

  • Email address

  • Payment method information (for purchases or memberships)

  • Class preferences, wellness interests, and personal goals

  • Tax ID (RFC) for invoicing purposes (if applicable)

We do not collect sensitive personal data unless the nature of the service requires it and your express consent has been obtained.

IV. Data Transfers
Your personal data will not be transferred to third parties without your consent, except for the exceptions provided for in Article 37 of the Law, such as requests from tax or judicial authorities.

V. Means to Exercise ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, please send a request to: [email address], including:

  • Full name of the data subject

  • Contact information for response

  • Clear description of the data you wish to access or modify

  • Documents proving your identity or legal representation

A response will be provided within no more than 20 business days.

VI. Revocation of Consent
You may revoke your consent for the processing of your data at any time by following the same procedure as outlined for exercising ARCO rights.

VII. Use of Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other technologies to enhance the user experience. You may disable them in your browser settings.

VIII. Changes to the Privacy Notice
La Vie en Flex reserves the right to modify this Privacy Notice at any time. Changes will be available on our website: www.lavieenflex.com.

Last updated: May 7, 2025

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